Customize our products with your logo and colors for a consistent, professional image.
Fill in the form and receive a personalized quote within 48 hours.
A unique look for your team or brand.
Clothing and accessories that convey your image.
Embroidery, screen printing, premium printing.
1. Choose your products (we’ll help you make your selection).
2. Add your design (logo, colors, text, etc.).
3. Send us your request (we’ll get back to you within 48 hours with a quote and mockup).
4. Production & Delivery (we take care of the rest).
Looking for a product that reflects your image? Fill in this form and receive a personalized quote within 48 hours, along with a free mock-up of your project.
Our team will advise you on the best personalization options and guarantee a professional finish.
Contact us on +41 21 826 26 16 or by email at contact@forward-wip.com.
1. What types of products can I customize ?
Our entire product range is customizable
2. What is the minimum order quantity?
No minimum quantity
3. What types of personalization do you offer?
We provide several customization techniques:
4. How does the customization process work?
5. Can I see a preview before production?
Yes, we provide a free mockup of your product for approval before production begins.
6. What are the production and delivery times?
Timelines vary depending on the quantity and type of customization. Typically, production takes 30 to 60 days, and delivery takes 4 days. We will provide a precise timeline once we receive your request.
7. Can I modify or cancel my order after approval?
Once production has started, modifications or cancellations are not possible. However, you can make changes as long as the mockup has not been approved.
8. What are the shipping costs?
Shipping costs depend on the destination and order volume. They will be specified in your quote.
9. What file formats are accepted for logos and designs?
We accept files in PDF, AI, EPS, and SVG formats. Only vectorized file.
10. Do you offer discounts for large quantities?
Yes! The more you order, the lower the price per unit. Let us know the desired quantity in your quote request to receive a tailored offer.
11. How can I track my order?
Once your order is shipped, you will receive a tracking number to monitor your package in real-time.
12. Do you offer a design service if I don’t have a ready-made visual?
Yes, our team can assist with creating or adjusting your visual. Feel free to discuss this with us when making your request.
13. Que faire si je reçois un produit défectueux ou non conforme ?
We are committed to ensuring the quality of our products. If you encounter an issue upon receipt, please contact us within 14 days with photos, and we will find a suitable solution (replacement or refund).
14. What payment methods do you accept?
We accept payments by credit card, bank transfer, and PayPal. A deposit is required before production.
15. ow can I contact you for more information?
You can reach us by email at contact@forwad-wip.com, by phone at +41 21 826 26 16, or through our contact form on the website. We’ll be happy to answer all your questions.
